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We had a seamless process of renting a motor home from Alaska Motor Home. They were informative, prompt in response, and generally helpful. Unfortunately it turned out that our group is not able to take our trip this summer, and the company was easy to work with in sending the refund. We are looking forward to renting a motor home from them in a future summer that will work for all.
Can't say enough about this place. Cole and Pete are great to deal with in every way. We had to change our reservation days twice and they were happy to do it and very accommodating. Super easy and quick to get into the camper which was almost brand new and very clean. The truck performed perfectly and was perfect for our needs. Drop-off was quick and easy and we were on our way home. Thank you both and I'm sure we'll see you again.
Wonderful communication. Very flexible. Offered great suggestions. You won't go wrong working with them. Very understanding when plans changed. Looking forward to future trips.
TRAVEL AGENT REVIEW:
EXCELLENT CUSTOMER SERVICE
I recently rented two Motorhomes for our clients from this company. Pete was very attentive in our bookings, taking payments, offering discounts for payment in full and sending invoices.
With the pandemic now we advised our clients cannot make it and he offered to refund the money without asking. We just want to move out the booking which they are doing as soon as we are ready. Customer service like this is hard to get.
Even on Superbowl Sunday I asked Pete if he could call as I was working on the file and he phoned within 15 minutes. Thank you...we look forward to booking more of our cruise clients with this company.
This was the first time that we rented a RV and that we were in Alaska. The pickup of the RV was super easy, even though we arrived around 10pm.
The service and information we got was everything we needed to know about the RV. We then drove around Alaska for 3 weeks and didn’t have any issues.
The team at Alaska Motor Home helped us with every special request we had. They even drove us to our hotel the last night in Anchorage so we didn’t need to get a Taxi.
I can highly recommend Alaska Motor Home, we had such a great time in Alaska!! Renting a RV in Alaska is probably the best way to go around to see everything and still be super flexible..
We are now planning our get-away for August 2021, one phone call to Pete and we are booked with our new reservation dates settled. Pete has been such a pleasure to deal with and has made renting a motorhome so far from our home, so easy and trouble free. We are so excited to visit Alaska this summer and we will write a post vacation / rental review as well.
I reserved a motorhome through this company because of all of their reviews, they seemed to be the best in Alaska. I had to cancel my reservation because of a conflicting work schedule with our vacation. I contacted the owner, Pete, told him about my conflict, and he promptly sent me a full refund in the mail a few days later. Thank you Pete! I appreciate your communication and my full refund. Look forward to seeing you on my next Alaska vacation! Great company!!
Friendly folks. Explained the workings of the camper very well. New or very new campers. They got it ready for us four and a half hours early as we had to check in our rental car by 10:am and were to pick up the camper at 3:pm. They went out of their way to accommodate us. They picked us up at the car rental and also took us to the airport when we had to catch our flight home. Very nice people.
Wow! This is so easy to do and giving us the perfect way to make our family get-together so much easier and affordable 🤗
Wonderful experience with Alaska Motor Home Inc. We were thrilled when we received a surprise upgrade from a 24ft to a 30ft! We took an uber over to their address and they had it set up for us to sleep in since we had a late flight into Anchorage. The motor home was clean and stocked with towels, bedding, and pillows for all 4 of us. The RV worked wonderfully, and we didn't encounter any problems during our 1100 miles on the road! We were so glad this company included unlimited miles and unlimited use of the generator. This is the best way to see Alaska! Awesome experience, would definitely recommend this company for your Alaska RV experience!
We rented a 2021 Sunseeker 24’ class C for 2 weeks. It was a pleasure to work with Pete. There is NO other way to see Alaska that even compares to an RV. Pete Even let us check out late on our last day so we did not have to sit at the airport all day. Thank you for the awesome once in a lifetime experience.
We just got back from our 16 days 15 nights wonderful RV vacation in Alaska. A couple days before the trip, I saw some negative reviews of the company and it made me worried. So I kept calling the company asking different questions. which were all answered politely. Cole even called me a couple of days before to confirm our arrival time and make sure we can sleep in the RV for the first night. We arrived late and got into our RV as promised. Ira came early in the morning to do the orientation with us. He was humorous and detailed and we got a 2019 Coachmen. It's not a fancy RV but really had all we need. It was equipped with pots & pans, plastic dishes & tumblers, utensils, coffee, machine, toaster, blankets, towels, camping chairs etc as stated in the contract. Cole even treated us with coffee and donuts for breakfast. During our trip, we had no problem with the RV at all. We saw the milky way and Northern Lights by driving our RV to a dark place. We love the price we paid (all inclusive) and the RV we got. Ira drove us back to the airport in a very timely fashion. We strongly recommend this company!
We rented an RV from Alaska Motor Home Inc. in June. Cole and Ira were a pleasure to work with. We were able to get into our RV early so we could get on the road faster. I stayed at the office unpacking our bags into the RV. We had a rental car to return so my husband brought the car to the airport and Ira picked him up and brought him back to the office.
Ira thoroughly went through the RV with us so we were comfortable with the operation of the generator and the propane tank. Also the process of how to empty the dump tanks. They stored our luggage for us so we had more space in the RV. The best part was everything was included in the price, linens including sheets, towels, blankets, kitchen package, and outdoor chairs. There were no hidden fees.
We would definitely rent from them again and have been recommending them to all our friends who are considering renting RV's in Alaska.
Looking for an up close and personal road trip? Alaska Motor Home has got you covered! As an Alaskan resident, we have never rented a motor home in the past. I researched all the companies in Anchorage, and settled on Alaska Motor Home, and am so glad I did. I contacted them back in January for a special trip we had planned for June/July. We had a visitor coming from England to spend six weeks with us, for his first time in the U.S and Canada. We knew a road trip was in order! We decided to drive with him down the AlCan to a family place we have in Montana. A motorhome for the three of us was the only way to go.
From the first contact I made, Pete (the owner) and Cole (the son, and amazing hands-on business manager,) were very personable and accommodating. Each subsequent call over the next several months were promptly answered or returned, with all questions answered. They even allowed us to come over to walk through the different possible rigs we could be taking - three separate times!
Our 24' motorhome was the perfect home away from home and served our purposes beautifully. It was easy to drive, clean, comfortable and had all the necessities for a most enjoyable drive... bedding, towels, dishes, silverware, pots & pans, 3-burner stove, oven, nice sized fridge and freezer... right down to the toaster and coffeemaker. Any questions we had during our trip, we had Cole's "emergency" number - which we used a couple times. He was easily able to answer our questions, to allow us to continue our amazing drive.
I cannot more highly recommend Alaska Motor Home. "Above and Beyond," must be their middle name...
They certainly helped us attain the absolute dream vacation!
RV'ing through Alaska is incredible! Cole & the people at Alaska motorhome were all great. The RV was a current model. When we arrived, we were able to climb right into our RV to spend the first night. A courtesy shuttle is provided if you arrive during business hours. I would definitely rent from them again. We were able to get great rates for booking the RV 6 months in advance. Cole calls me two days before arrival to allow me to ask questions & confirm everything.
Great experience. When we arrived in Anchorage early in the morning took a taxi to the rv place and when we got there I found an RV with my name on it. Well we went in and sleep till later in the morning. Easy process and I was on my way out pretty fast. Owner was very helpful and available. This was on Jun- Jul 2019. Definitely we rent again. Perez family.
Thank you Alaska Motor Home Inc. for a wonder vacation. Everything went smooth, from reservation, to pick up, to drop off. Everything we were promised was delivered. Renting a RV was the way to see Alaska, and this was a great company to work with. Will rent from them when we return.
Pete and Cole were absolutley a joy to deal with! Our RV had a minor slide issue but nothing to stop us from 2 weeks of exploring beautiful Alaska for our family of 6! I would highly recommend Alaska Motorhome and I can't wait to need their services again!!
This is based on my rental experience with AKMotorhome in Sept 2017. Before the trip I was quite nervous because of bad reviews I read about B&B RV rental, which was what AKMotorhome used to be called. HOWEVER my experience with AKMotorhome turned out to be a big surprise. I got a 2017 model 22ft RV with only 22k miles on it; it has a slide-out, and the pricing was very competitive. Everything functions well in the RV, and I really had a great time living in it.
Everything is included in the price, including insurance. No hidden fees charged. But read the terms in the contract though, most terms are common sense stuff, but remember to dump everything and fill gas and fuel before returning the RV. For those new to RVs, you can find free potable water and dump stations in most gas stations in Anchorage.
I also need to mention that the staff there were very friendly, and they offered me a free ride to the airport after I returned the RV.
Based on my own experience I would strongly recommend them to other visitors who are planning an RV trip in Alaska.
We arrived on June 17, and from that time , Alaska Motor Home ensured we had a new class c. I could tell by their professionalism, this would be the most Awesome vacation that we have experienced. Since the cruise ships were not operating, it felt like we had the ocean side ports to ourselves. Numerous locals in Homer, Seward, etc. thanked us for our business.
To Cole & Pete, I can't thank you enough for providing us the trip of a lifetime !!
Jim Ewing
Recently(June 17,2020)rented an RV from Alaskarvrentals.what a great experience. Pete and Cole were truly professional, not misleading or any surprises along the way. Brand new RV and all the others I saw on the lot were new also. I was with 2 other couples that rented from other rental companies in Anchorage. They both had issues the week we were out and they both were dissatisfied with the results they got from the renter. They kept telling me how lucky I was, and I kept on smiling all week. Easy pickup and easy return(1 day early because of flights). Shuttles to and from the airport. The shuttle driver was very entertaining and knowledgeable. Do not read the bad reviews, like I did, people are always looking for something for nothing. I could not find one thing to complain about. Rent from this company you can't go wrong. I am returning next summer and will rent again because I know what to expect ahead of time. Thank you Pete and Cole,you make a great team.RV was as promised - later model and clean. Family of 6 fit well, and absolutely loved the RV experience. Cole was good to work with and had the RV ready a couple of hours early. Ira was GREAT in terms of pick-up from our hotel, advice on the RV, tour of the RV, and then drop off at the airport after we returned the RV. We would use again and highly recommend.
